I received my 2 LP vinyl edition of Synthetica today. The vinyl was packaged in a cardboard box only and as a result the cover is bent in several places. You know, the kind of bent that leaves creases in the cardboard. Considering that you pay 10 euros for shipping, I'd hoped they would at least package it in something a little more secure (like with bubble wrap, or with extra cardboard pieces to minimize impacts in shipping.)
I have to say I'm quite disappointed. Not sure what to do now, because I hardly feel like paying to ship it back and possibly paying new shipping fees as well. Does anyone here have any experience with their customer service?